Sponsored by Rocky AHMA

In this webinar, participants will learn the proper methods of documenting resident files for any type of tenant violations. Heather Staggs with STAR Momentum will discuss a series of different infractions, the types of documentation needed and the proper language to use when documenting your resident files. You will learn what documentation really makes a difference to a judge if you are ever faced with a court appearance and/or evicting a resident. Topics covered in this Webinar:

• Hoarding
• Resident harassment/bullying
• Assistive animal infractions
• Pet violations
• Unauthorized occupants
• Damages found during inspections
• Non-payment of rent
• Repayment agreements
• What to say (and what not to say) when documenting violations